Greyhound Welfare / eTrac

eTrac Participant Portal click here

eTrac is a new digital portal that facilitates quick, easy and secure online transactions 24/7, gives participants direct access to their greyhound information online, including health records, includes a mobile app and has an integrated support feature for real-time assistance from Commission staff.

eTrac delivers world-first technology through a single and secure system with ease of use for all greyhound industry participants.

In addition, eTrac will allow GWIC to monitor and record the whereabouts of every registered greyhound in New South Wales, ensuring the highest standards of animal welfare, more robust and efficient racing operations, and even greater confidence in the sport.

Recently, the Commission spoke with participants about their experience of eTrac:

Sandra Spratt, Sunny Lodge Education Centre

Martin and Fiona Hallinan, Trainer & Breeder

eTrac is a new system the Commission has implemented that will improve the Commission’s ability to protect the welfare and integrity of the NSW greyhound racing industry. This will be done through the new eTracking capability, and by taking day to day transactions completed by participants and Commission staff online, making transactions quicker and easier for all.

eTrac Participant Portal;

  • Quick and easy online transactions
  • Online access to greyhound information, including health records
  • Ability to transfer multiple greyhounds in one transaction
  • No paperwork
  • Mobile app - coming soon!
  • Support feature - contact GWIC online for assistance

eTrac is a ‘one stop shop’ online portal where participants can access their registration and greyhound information, and complete transactions such as vaccination notifications, registration renewals, updating kennel locations, owner/trainer transfers, and view details of greyhounds in their care.

All participants need to create an eTrac account by 1 November 2023. Click on the button above to create your account today!

eTracking
Check-in locations
eTrac delivery dates
Download the eTrac flyer
eTrac Frequently Asked Questions

eTracking

In 2021, the NSW Government granted the Commission $3.59 million to develop and implement a world-first e-Tracking system to help monitor the location and welfare of all greyhounds registered in NSW.

Scanning technology the Commission has been refining since September 2019, will be integrated into eTrac and will enable the Commission to record and track the location of every registered greyhound in NSW, in real time, at every stage of their life.

There will be requirements outlining how often pre-racing, racing and retired greyhounds need to be in contact with, or ‘checked-in’ with the Commission. Racing greyhounds will need to have contact with the Commission at least every 6 months, and pre-racing or retired greyhounds every 12 months.

If there has been no contact in the required period, the Commission will send the greyhounds custodian a reminder via SMS or email asking them to arrange for the greyhound to be 'checked-in' (sighted and scanned) with the Commission.

What is considered a 'contact' with the Commission?

A 'contact' is when a greyhound's record is updated in eTrac as a result of;

  • Starting in a NSW or interstate race meeting
  • Being scanned at the track for a race or trial
  • A vaccination record
  • Breeding application
  • Lodgement of a Whelping Notice
  • Earbranding or microchipping
  • A scan during a kennel inspection
  • A change in ownership
  • A kennel or trainer transfer
  • A visit to a select group of veterinary practices
  • A retirement notification
  • Being scanned at GAP or another rehoming facility
  • Naming a greyhound
  • Completing a breeding/racing lease
  • Lodgement of a DNA test with Greyhounds Australasia

Check-in locations

There will eventually be over 40 locations across the State where greyhounds can be checked-in.

View our eTracking check-in location map to find a location near you.

If a participant is unable to visit any of the available check-in locations, they should call the Commission's Registration & Welfare Team on 13 49 42 (13 GWIC) to make alternate arrangements to have their greyhounds checked-in.

eTrac will be delivered in stages throughout 2022

March 2022 Digitalisation of the Commission’s communications.
March - May 2022 e-Tracking pilot testing will commence with select clubs and trainers.
June 2022 e-Tracking will commence across NSW, and the Commission’s greyhound registrations, regulation, and compliance activity will launch in eTrac.
Nov 2022 The Commission's Registration & Welfare Team will start processing all transactions in eTrac.
Early 2023The Participant eTrac portal will go live allowing participants to manage their registrations and greyhounds online.
Early 2023 Online processes will improve for the Commission’s Vets, Stewards and Wagering teams digitising all race day operations including swabbing.